📊 GMAT Exam Prep

A sortable table contains data for customer support interactions over the past quarter, with columns: `Issue ID`, `Customer Type` (New/Existing), `Resolution Time (hours)`, `Agent Performance Rating` (1-5), and `Date of Interaction`. The support manager needs to identify all interactions from 'Existing' customers that took longer than 24 hours to resolve and received an 'Agent Performance Rating' of 3 or less. How many interactions meet these criteria?

A Less than 10
B Between 10 and 20
C Between 21 and 30
D More than 30

✓ Correct Answer: Option B

To answer this, one would filter the table for `Customer Type` = 'Existing', `Resolution Time (hours)` > 24, and `Agent Performance Rating` <= 3. (Assume 15 interactions are found when filtering hypothetical data for demonstration).

💡 Why is B) the correct answer?

The correct answer to the question "A sortable table contains data for customer support interactions over the past quarter, with columns: `Issue ID`, `Customer Type` (New/Existing), `Resolution Time (hours)`, `Agent Performance Rating` (1-5), and `Date of Interaction`. The support manager needs to identify all interactions from 'Existing' customers that took longer than 24 hours to resolve and received an 'Agent Performance Rating' of 3 or less. How many interactions meet these criteria?" is Option B: Between 10 and 20.

The other options — A) Less than 10, C) Between 21 and 30, D) More than 30 — are incorrect for this GMAT Exam Prep question. As explained above: To answer this, one would filter the table for `Customer Type` = 'Existing', `Resolution Time (hours)` > 24, and `Agent Performance Rating`

📚 About This GMAT Exam Prep Practice Question

This 2-level GMAT Exam Prep question from the Integrated Reasoning topic is part of BrainForge Quiz's free exam preparation library. Each question includes the correct answer and a detailed explanation to help you understand the underlying concept, not just memorize the answer.

How to use this page: Read the question above, consider all four options (A through D), then check the highlighted correct answer and explanation. For active timed practice, start a free GMAT Exam Prep practice test or use flashcards for spaced repetition review.

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