A scatter plot displays the relationship between employee training hours per month and the number of customer complaints received in that month for various teams within a company. Each point represents a team. The x-axis is training hours, and the y-axis is customer complaints. A downward sloping trend is observed. Which conclusion is best supported by this data?
✓ Correct Answer: Option B
A downward sloping trend indicates a negative correlation: as training hours increase, customer complaints tend to decrease. This suggests a relationship but does not prove direct causation or sole determination.