The sudden policy reversal by the government left many citizens feeling ______; after months of assurances, the abrupt change seemed to signal a profound lack of direction.

✓ Correct Answer: Option B

A 'sudden policy reversal' after 'months of assurances' and a 'profound lack of direction' would logically cause citizens to feel 'bewildered' (perplexed, confused). The other options imply positive or resolved feelings.