📋 PMP Exam Prep

The Pareto principle (80/20 rule) in quality management states:

A All defects are equal
B Roughly 80% of problems come from 20% of causes
C 20% of projects succeed
D All causes contribute equally

✓ Correct Answer: Option B

Focus on the vital few causes (20%) that produce the majority (80%) of defects for maximum improvement.

Related PMP Exam Prep Questions