The manager tried to ______ the irate customer by offering a full refund and a complimentary gift.
✓ Correct Answer: Option B
Mollify means to appease the anger or anxiety of someone. The manager's actions (full refund, gift) were intended to calm or soothe the irate customer.
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This 2-level GRE Exam Prep question from the Vocabulary topic is part of BrainForge Quiz's free exam preparation library. Each question includes the correct answer and a detailed explanation to help you understand the underlying concept, not just memorize the answer.
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