A student living in university housing expresses ongoing conflict with their roommate regarding cleanliness and shared space. What is the most appropriate first step an RA (Resident Advisor) should take to mediate this situation?

✓ Correct Answer: Option B

RAs are trained to facilitate communication and conflict resolution. A mediated discussion helps both parties voice concerns, set boundaries, and create a mutual agreement, promoting a healthier living environment without immediate drastic measures.