A hospital team is tasked with reducing medication errors on a busy surgical ward. As an initial step in a quality improvement initiative, they decide to visually represent all the steps involved from a physician writing a prescription to a nurse administering the medication. This activity is best described as what?
✓ Correct Answer: Option B
Process mapping (or flowcharting) visually details the steps in a process. It is a crucial first step in quality improvement, as it helps identify bottlenecks, redundancies, and potential points of error for targeted interventions.